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Skill With People
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About the Author
Les Giblin has conducted more than 1,000 "Skill With People" seminars for hundreds of companies and associations, including Mobil, General Electric, Johnson & Johnson, Caterpillar, Blyth Eastman Dillon, Retail Jewelers of America, PGA, National Association of Insurance Agents, plus hundreds of sales and marketing clubs and hundreds of top stores. Les Giblin was 1965 National Salesman of the Year. His book "Skill With People" has sold over 2,000,000 copies, while his other book, "How to Have Confidence and Power in Dealing With People," has sold over 700,000 copies. He has authored three bestselling handbooks. Les Giblin's audiovisual programs are widely used. One association enrolled 5,000 people in his "Skill With People" seminar--another company put 7,000 people through his "Better Selling" program. Les Giblin's track record and his hundreds of thousands of enthusiastic seminar participants and readers attest to his effectiveness as a top teacher of skill with people.
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Excerpt. © Reprinted by permission. All rights reserved.
Understanding People and Human Nature The first step in increasing your skill in dealing with people (successful human relations) is to properly understand people and their nature. When you have a proper understanding of human nature and people - when you know why people do the things that they do - when you know why and how people will react under certain conditions - then and only then can you become a skillful manager of people. Understanding people and human nature simply involves recognizing people for what they are - not what you think they are nor what you want them to be. What are they? PEOPLE ARE PRIMARILY INTERESTED IN THEMSELVES, NOT IN YOU! Putting this same thought another way - the other person is ten thousand times more interested in himself than he is in you. And vice versa! You are more interested in yourself than you are in any other person in the world. Remember that man's actions are governed by self thought, self interest - this trait is so strong in man that the dominant thought in charity is the satisfaction or pleasure that the giver gets from giving, not the good the gift will do. That comes second! You don't have to apologize or become embarrassed in recognizing that man's nature is self-interest - it has been that way from the beginning of time and will be that way till the end of time for man was put on earth with that nature. Too, we are all alike in this respect. This knowledge, that people are primarily interested in themselves, gives you the basis on which to work in your dealings with others. In subsequent chapters you will see how many successful techniques spring from this understanding. So actually it is a key of life for you to realize that people are primarily interested in themselves and not in you.
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Product details
Paperback: 33 pages
Publisher: Les Giblin; Cover Has Some Water Stains edition (January 1, 1968)
Language: English
ISBN-10: 0961641606
ISBN-13: 978-0961641603
Product Dimensions:
5.5 x 0.1 x 8.5 inches
Shipping Weight: 0.8 ounces (View shipping rates and policies)
Average Customer Review:
4.7 out of 5 stars
243 customer reviews
Amazon Best Sellers Rank:
#21,479 in Books (See Top 100 in Books)
Terrific little book. No matter who you are or what you do, this book will help you be better. If you are open to reading concise well written words of wisdom that we all know as common sense. Even though the content of this book was passed down to almost all of us, in some way or fashion, before we entered high school; the way Les Giblin simply lays the words on the page, has an similar influence to suddenly being stuck by a grand epiphany. If our world leader would follow the simple advice in this book, we would live in a much better would. Does Amazon ship directly to the White House?
I've read this book several times in my life and have benefited each time. What's been even more interesting is understanding it's applicability across multiple cultures and regions. My experience is that nearly all of Giblin's guidance applies regardless of the country/culture of origin of who you're speaking with. So, even though different cultures have different protocols for introductions or transacting business, INTERPERSONAL communications will benefit from understanding Giblin's lessons, whether working with Japanese, Arabs, Mexicans, Canadians, New Englanders, or Texans.
Best book ever written on human communication. Period. Its pretty much "how to win friends and influence people" + all books on communication, in less than 50 pages long. You could literally read this book once every day and become a MASTER at true human connection and communication. Before you do anything else today, buy this book.
Awesome book! Teaches you to remember to be a good listener. That's how you win people over, by allowing them to talk about their favorite subject...THEMSELVES. Great read, thanks very much.
I did not expect this book to be as short as it was and if youve read any other books on communication then you definitely have heard whats in this book before. what i like about it is that it can be a little book to flip through to refresh your mind on all the other information youve picked up on in bigger books. it hits all the necessities and basics of communicating with people so its definitely worth it.
Such a quick., easy read that delivers a great message. We should know the concepts in the book already but the reminder sure helped me. I'm glad I got it on kindle so i can re read parts whenever I want. Fantastic!
This is an amazing little book. My adult son says it is probably the most helpful book he has ever read, and I would agree. This is a must read for anyone who works with people or just want to improve their communication and people skills.
Written 50 years ago and it's still completely relevant today!
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